Privacy Policy

Automator AU is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

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1. Collection of Personal Information

We may collect the following types of personal information:

• Full name
• Email address
• Phone number
• Business name and contact details
• Payment or billing information (where applicable)
• Information provided through forms, enquiries, or use of our services
• Technical information such as IP address, browser type, and usage data when you visit our website

We collect this information when you:

• Visit our website
• Make an enquiry
• Sign up for our services or mailing list
• Engage with us for support or consulting

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2. Use of Personal Information

We use your information to:

• Deliver and improve our services
• Communicate with you about enquiries, projects, and updates
• Process payments and administer your account
• Analyse usage trends to enhance functionality
• Comply with legal obligations

We do not sell or rent your personal information to third parties.

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3. Disclosure of Personal Information

We may disclose your information to:

• Third-party service providers who assist in delivering our services (e.g., hosting, analytics, communications platforms)
• Legal or regulatory authorities where required by law
• Business partners or affiliates, only where relevant and with adequate safeguards

All third-party providers are required to comply with our privacy standards.

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4. Storage and Security

We store personal information using secure cloud services located in Australia or in jurisdictions with adequate data protection laws. We take reasonable steps to:

• Protect data from loss, misuse, unauthorised access, or disclosure
• Limit access to personal information to authorised personnel only

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5. Access and Correction

You may request access to the personal information we hold about you. You may also request corrections if you believe any information is inaccurate. To do so, contact us using the details below.

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6. Cookies and Website Analytics

Our website uses cookies to improve user experience and collect anonymous usage data. You can manage or disable cookies through your browser settings. We may use tools such as Google Analytics to gather non-identifiable data about website performance.

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7. Data Breaches

In the event of a data breach that is likely to cause serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) in accordance with the Notifiable Data Breaches scheme.

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8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be published on our website with the revised effective date.

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9. Contact

If you have any questions about this policy, or wish to make a complaint or access your information, please contact us:

Automator AU
Email: hello@automator.au
Website: www.automator.au

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This Privacy Policy is effective as of the date listed above and complies with Australian privacy legislation.