Frequently Asked
Questions
Find answers to common questions about our AI automation solutions and services.
General Questions
What is Automator.au?
We build and integrate AI solutions that handle repetitive tasks, freeing your team to focus on strategic work.
How can AI automation benefit my business?
AI automation can reduce operational costs, improve efficiency, minimize errors, and free up your team to focus on strategic tasks that require human creativity and decision-making.
Is my data secure with Automator.au?
Yes, we maintain the highest standards of security. All data is encrypted, stored in Australian data centers, and complies with Australian privacy laws and regulations.
How do I get started with Automator?
Book a call with us. We will discuss your goals and recommend the best automation approach for your business.
Pricing Questions
How are your services priced?
We offer tiered plans and customised solutions based on the complexity of your workflows. Check our Pricing page for more details.
Do you offer a free trial?
No. Our AI solutions are tailored to your business, so a generic trial wouldn’t showcase their true value. Instead, we offer a complimentary initial consultation to demonstrate how our automation can make a real impact.
Can I change my plan later?
Absolutely. As your needs evolve, we’ll help you adjust your plan or add new automation features. Changes take effect at the start of your next billing cycle.
Technical Questions
How does the integration process work?
Our team provides full support during the integration process, including API documentation, technical guidance, and custom development if needed.
What systems can Automator.au integrate with?
We integrate with most major business systems and can develop custom integrations for specific needs. Common integrations include CRM, ERP, and communication platforms.
How long does implementation take?
Basic implementations can be completed within days, while more complex solutions might take a few weeks. We'll provide a detailed timeline during consultation.
Support Questions
What kind of support do you provide?
We offer Australian-based support through email, phone, and live chat. Enterprise clients receive 24/7 priority support.
How can I contact support?
You can reach our support team via email at support@automator.au, through our live chat, or by calling 1300 AUTOMATE during business hours.
Do you provide training?
Yes, we provide comprehensive training for your team, including documentation, video tutorials, and live training sessions.
Still Have Questions?
Our team is here to help. Get in touch with us for personalized assistance.